By registering to and purchasing from genshin-impact.store you agree on the terms and conditions laid down in this agreement. From time to time, as we make changes on this (Web) site, we may make changes in this (Terms and Conditions) agreement, and reserve the right to do so . Please check this Statement frequently for changes.
All items, which are for sale on genshin-impact.store, remain sole property of the gaming company, manufacture and are subject to the aforesaid companies' Terms of Service and restrictions.
Once genshin-impact.store has completed delivery of your purchase, transferring and keeping items safe is your sole responsibility. genshin-impact.store is not accountable for any items lost from, but not limited to, user-errors, hacks, Trojans, account thefts, lags, game drops, rollbacks and patches.
genshin-impact.store does not provide services for anyone under 18 without the express consent of a parent or legal guardian. genshin-impact.store reserves the rights to cancel your orders or suspend your account from further purchases whenever the account activity becomes suspicious with a possibility of unauthorized purchase, usage of multiple accounts, abusing our service bonuses (free items), harassing the staff, blackmailing or threatening them. When we detect that your activity has ran counter to the law, we escalate the case to the authorities and prosecute the person at their competent judicial body.
Accuracy and efficacy of all personal contact information provided for account registration and delivery of the product is your sole responsibility. genshin-impact.store is not liable for any unauthorized activity that takes place under your account name and/or password, including, but not restricted to, unauthorized purchases. You are accountable for controlling access to your account at genshin-impact.store and maintaining the security of your computer.
1.9.1 You can request a refund for any purchase on genshin-impact.store and it doesn't matter what is the reason. It's possible that you made the purchase by mistake; you may haven't read the product description correctly.
Issue a refund for any reason, if the request is made within twenty-four hours of purchase, and the items are not delivered to you.
Limitation of Liability
genshin-impact.store attempts to be as accurate as possible in describing offered products and services. However, genshin-impact.store can not guarantee that every product description or other content of the site is 100% complete, current, or flawless. By placing an order at us,it is up to you to confirm that the received item is a reasonable equivalent to the one represented on the website. If the item is found to be an unreasonable equivalent,then it is your responsibility to contact us within 24 hours of receipt of purchase. If genshin-impact.store agrees with your assessment, then we will offer upon return of the purchase a replacement item or equivalent dollar credit towards another transaction.
genshin-impact.store and/or its respective suppliers make no representations about the suitability of the products and related graphics published on this website for any purpose. All such products and related graphics are provided "as it is" without warranty of any kind.genshin-impact.store and/or its respective suppliers hereby disclaiming all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, adequacy for a particular purpose, title, and non-infringement. In no event shall genshin-impact.store and/or its respective suppliers be liable for any special, indirect or accidental damages or any damages (whatsoever) resulting from loss of use of data or profits, whether in an action of contract, negligence or other fierce action arising from or being in connection with the use or performance of services available from this website.
If you do not wish to receive a part of your order, or refuse to go through the verification that your order may require before it gets delivered, there is an opportunity for refund. It has to be requested through LiveHelp or e-mail at your earliest convenience. The processing of refund requests take 24-48 hours. The value of refund can never exceed the value of the order.